A Dog's Day out
5425-B, 5425 Port Royal Rd Lee, Springfield, VA 22151
Services Provided by This Company
- Monday 07:00 - 19:00
- Tuesday 07:00 - 19:00
- Wednesday 07:00 - 19:00
- Thursday 07:00 - 19:00
- Friday 07:00 - 19:00
- Saturday 08:00 - 17:00
- Sunday 0:00 - 23:59
I am amazed you have had that reaction. Since he first opened in Merrifield I have boarded my black lab Oliver, and found the owners and staff members to be very caring and conscientious about Ollie's needs. He will boadr with them again next week at their new Springfield location much closer to my house. While I always hate to leave Ollie, I know he will be a happy boy with all the attention and interaction/exercise he gets when he stays at a Dog's Day Out. I am sorry you have not had a good experience, but to me, they are five star.
Stephanie Myers Irizarry
They use a rope leash to move the dogs from place to place, but because of my experience I think they tie the dogs up for a lot longer than they let on. My dog came back with a rope burn! Never again. Staff when we picked her up seemed …
I used to like coming often but the lack of interaction with my dogs, makes me hesitant.
Edit: They're rude here, there's hardly any interaction with the dogs, there isn't a green space to go play on, the dogs are stuck in a play room without supervision, not enough beds, seems like the attendants dog like working there- they are rude. Location: Port Royal RoadWe used to come weekly. They're poor attitudes, no one there at the front desk, they don't seem to care really about the business.
Dog babysitter- stuck in the room without Interactions with people. There isnt any yard time.
The last I was there 3 ppl popped out scuttled to their cars no, hello or help. So I gave up
Response from the owner
Hello CT Previti, We appreciate the opportunity to hear from you, Crystal, and apologize for your experience in May. That is unacceptable. Post pandemic staffing has become more challenging than ever before. Staffing challenges have affected our Springfield facility the most and for that, we apologize. Since your single visit this year in May 2023, we have improved our front office experience by removing a number of team members, including two front office team members. We do employ a few staff members that have special needs who do not generally smile at people they don't personally know and will not speak personally to someone, unless someone speaks to them first. They are wonderful with the dogs. We hope to win you back. ADDO Springfield Team & Ownership
great dog daycare and boarding, very friendly caring staff
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F.A.Q. about A Dog's Day out
What is the rating of A Dog's Day out?
The customer consensus has graced A Dog's Day out with a rating of 4.2 stars, collected from 52 votes.
On which days is A Dog's Day out operational?
A Dog's Day out provides its services on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How may I get in touch with A Dog's Day out?
For any enquiries, do not hesitate to reach out to them at 17033213647, or visit their official website at http://www.adogsdayout.com/.
Where is A Dog's Day out located?
The business premises for A Dog's Day out are located at 5425-B, 5425 Port Royal Rd Lee, Springfield, VA 22151.