A Touch of Class Pet Resort

2275 Omro Rd, Oshkosh, WI 54904

Dog day care center Pet boarding service Dog trainer Pet groomer Pet store
Phone:
19202673333
Website:
Visit Website
Open: 09:00 - 17:00

Open Hours

  • Monday 06:30 - 18:30
  • Tuesday 06:30 - 18:30
  • Wednesday 06:30 - 18:30
  • Thursday 06:30 - 18:30
  • Friday 06:30 - 18:30
  • Saturday 09:00 - 17:00
  • Sunday 0:00 - 23:59

Latest Reviews

D

Dana Clark

1.0

The place stinks it smells bad like lots of urine the people are really rude I would not send my worst enemies animal there


Response from the owner

Thank you for your review. The safety and wellbeing of our guests is always our number one priority whether in our boarding, daycare facility or our retail area. I cannot locate you in our system to be able to reach out to you to discuss how we can improve our services. Could you please contact us to discuss your experience?

K

Kathie Luttrell

5.0

The staff are wonderful, informative and caring towards the pets. Our puppy was well taken care of on her first stay at doggy day care. Will be taking her there again! …


Response from the owner

Thank you so much for sharing Frieda with us. She is such a sweetie!

S

Shawn Michael

1.0

PAY ATTENTION!! I started to notice that my dog wasn't coming from the large area in the center where all the other dogs were. When I went to pick my dog up each time it would come from the sides where the kennels are. I got word from a …


Response from the owner

We would love to talk to you and would hope that you would stop in with your concerns. You are not listed as a customer in our computer or we would call you. You should know that all dogs, if it's within daycare hours (8 am to 5:30 pm) go through the holding pens, which are located on the sides, on their way in and out of the daycare, which can make it appear that they are coming from a different area, but they are not. Our boarding kennels are further down the hall. I am not sure when you usually come to pick up your dog, but at 5:30 pm any dogs that are still with us do go into the kennel. This is when we disinfect the floor for the next day, which benefits all our guests. We have a few dogs whose owners have talked to us about limiting the time running because of health reasons. These we follow very strictly. We also have a few dogs that we are working with in the daycare. With these specific dogs, we have spoken with their owner and come up with a plan to improve their behavior. We also make a point of recognizing our customers... even our daycare staff, some who have been with us for over 4 years, recognize our clients and as soon as they walk through the front door, their pet gets put in the holding pen in the daycare so the front staff doesn't make the owner wait too long. Some owners ask to have them left in the daycare so they can watch them interact before they get them and we are happy to do that. I am sorry that you didn't feel comfortable coming to us. We pride ourselves in being transparent. If you have any questions please feel free to call us (920-267-3333). BJ and Jessi (owners)

M

M EH

5.0

We've always had a good experience boarding our two smaller dogs here. I've always been impressed at the staffing levels and the number of people supervising all of the dogs at daycare. Our dog is a bit of a climber and digger and we've …


Response from the owner

Thank you very much for your review!!

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F.A.Q. about A Touch of Class Pet Resort

What is the rating of A Touch of Class Pet Resort?

The customer consensus has graced A Touch of Class Pet Resort with a rating of 4.8 stars, collected from 227 votes.

On which days is A Touch of Class Pet Resort operational?

A Touch of Class Pet Resort provides its services on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

How may I get in touch with A Touch of Class Pet Resort?

For any enquiries, do not hesitate to reach out to them at 19202673333, or visit their official website at http://atouchofclasspetresort.com/.

Where is A Touch of Class Pet Resort located?

The business premises for A Touch of Class Pet Resort are located at 2275 Omro Rd, Oshkosh, WI 54904.