All Valley Pet Hospital
230 Betteravia Rd A, Santa Maria, CA 93454
Services Provided by This Company
- Monday 08:00 - 20:00
- Tuesday 08:00 - 20:00
- Wednesday 08:00 - 20:00
- Thursday 08:00 - 20:00
- Friday 08:00 - 20:00
- Saturday 09:00 - 18:00
- Sunday 0:00 - 23:59
S Kauth (SK.911)
So glad I switched to All Valley. The staff here are amazing, professional and caring. I've had bad experiences with vets hurting my animals and demeaning me before and this hospital does not do that at all. Their primary concern is making …
Response from the owner
Thank you for your kind words! We appreciate your business and look forward to serving you again.
Our first and last visit here. Appointment made for dewclaw removal. The employee gave me a drop off and estimate pick up time over the phone when making this appt. We arrive, wait 45+ minutes in the exam room without being seen, doc finally does a quick two minute exam and sends us off! I specifically made the appointment for dewclaw removal and the employee obviously confirmed upon making the appointment...
yet it did not happen. Long wait times. Horrible communication. Also adding their recommendation of spaying a poor 15 week old. Crazy! 3/295/28 I'm unable to reply? That's not fair. A reply today (again) after you've already responded the day I left this review? Which I no longer see that reply. Interesting. Also incorrect. I did NOT make an appointment "for an estimate". I was told the procedure would happen and my dog would be there overtime without me. Your staff member should check before making false promises.
She has all her dewclaws AND a loose one on her left hind.
I've done my research on my large breed and am unconvinced to spay her so soon due to growth/hormones/maturity, etc. That would be nice to have explained.
I also might as well mention how rudely I was ignored at the front desk. Two girls sitting there. One on the phone, great, I can wait. The other glancing at the computer but looking around. A simple "We'll be right with you" "Give me a second" "hold on" ANYTHING. BUT what's worse is that they BOTH got up and walked away to the back. With me still standing AT the counter, after time passed, in plain sight. No acknowledgement. I was honestly shocked.
It helped to see how many people don't recommend this office in at least a handful of different (local) facebooks groups. It's my fault, I should have done my research before making any contact with this business. No need to reply. I know what happened and I see why the reviews are what they are. Thanks anyway!
Response from the owner
Hello Teannah! I am sorry you felt this way about us. You made an appointment to get an estimate for dewclaw removal and you did not have any other questions or concerns. Your puppy did not have any loose dew claws. We typically recommend dew claw removal only if they are loose and not attached. For all anesthetic procedures the surgeries are scheduled later in the week or following week unless it was an emergency because they need to be fasted and the surgery room needs to be set up. We recommended her spaying at the same time so that we can get two things done at the same time. Ideally female dogs should be spayed before the first heat which is around 5-6 months for smaller dogs and around 10 months for larger breed dogs. You confirmed that you don't plan on breeding. This would have been lesser traumatic for your pet because they go through the same process and need same pain medications.
Have new puppy, took him in. As always Salley n Jen always welcome me with smiles, make us feel like family. Jen told me about the grooming service they have there. Explain the puppy program for vaccinations. Luis is new n was very nice …
I had a great experience at All Valley Pet Hospital. I suspected my dog got a foxtail stuck in her nose. They were able to get me in for a same day appointment and removed the foxtail very quickly. The staff was also very nice and helpful. Thank you!
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F.A.Q. about All Valley Pet Hospital
What is the rating of All Valley Pet Hospital?
The customer consensus has graced All Valley Pet Hospital with a rating of 4.5 stars, collected from 151 votes.
On which days is All Valley Pet Hospital operational?
All Valley Pet Hospital provides its services on the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
How may I get in touch with All Valley Pet Hospital?
For any enquiries, do not hesitate to reach out to them at 18059220305, or visit their official website at http://www.vetsantamariaarea.com/.
Where is All Valley Pet Hospital located?
The business premises for All Valley Pet Hospital are located at 230 Betteravia Rd A, Santa Maria, CA 93454.