Pet Nirvana

5007 Honeygo Center Dr Suite 102, Perry Hall, MD 21128

Pet store
Phone:
14435287523
Website:
Visit Website
Open: 10:00 - 19:00

Open Hours

  • Monday Closed
  • Tuesday 10:00 - 19:00
  • Wednesday 10:00 - 19:00
  • Thursday 10:00 - 19:00
  • Friday 10:00 - 19:00
  • Saturday 10:00 - 18:00
  • Sunday 0:00 - 23:59

Latest Reviews

S

Sarahbeth Ramsey

1.0

The groomer clipped my dogs nail so short it wouldn't stop bleeding! She screamed in pain which was extremely upsetting but we were assured it “happens sometimes” Two days later in a trip we had to make an emergency stop. She's been going to a different groomer for years and we have NEVER had this happen. When asking to speak to the owner, she refused to call me back. I also overheard the groomer yelling at another dog to “SHUTUP” and kept saying “bad dog”. The store has an awful sad energy to it, although decently stocked, but we really miss Pet Valu. The customer service here is also lacking. But highly advise you to not use this groomer.
EDIT: The owner decided to comment that this was untrue without even contacting me. The owner was not there, and never asked for my side of the story. I'm an advocate for small businesses, I get nothing from writing a bad review, I truly wish that this experience had never happened & don't want it to happen to others. I gave them several chances, each time proved to be a mistake. Please note, there was also never an apology issued, and as you can see on here, there has been zero remorse. If their groomer is trained that's even worse, because a trained groomer should know better. Check out the other reviews, we are not the only one. Furthermore, they are not honest about their products being made in the USA. Many of them are not, but they will tell you they are. Only after further inspecting the bag did we see that it was not. Very dishonest company, and I hope you will consider an alternative.


Response from the owner

This is totally untrue. Our groomer is a trained vet tech that knows what she is doing and is nothing but professional!

K

Kayla Keane

5.0

So happy that they opened a location closer to me. They had their grand opening and had a wonderful selection and my dog was so happy to be one of the first in the store today.


Response from the owner

Thanks for the nice review, and stopping in an welcoming us to the neighborhood!

D

Dawn S

5.0

Love your place. Great staff.


Response from the owner

Thank you!

F

Former Agent

5.0

Wow! Finally a very friendly and knowledgeable business that caters to pet owners.
They have 3 "Self pet bathing" area that's very clean and they provide multiple pet shampoos for you're choice that's included in their ridiculously cheap price.
The facility is stocked with all your pet needs and wants!The bathing area is raised a few feet off the floor that makes both your pet and yourself more comfortable.
I have a bad back and washing my dog is very hard on my back but, this place is ideal if you have similar health issues. Honestly? I will NEVER wash my pet at home again as long as they're in business.
I give them "5 Stars"!!!!!!!


Response from the owner

Thank you so much for that awesome review. We appreciate your business!!

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F.A.Q. about Pet Nirvana

What is the rating of Pet Nirvana?

The customer consensus has graced Pet Nirvana with a rating of 4.7 stars, collected from 15 votes.

On which days is Pet Nirvana operational?

Pet Nirvana provides its services on the following days: Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

How may I get in touch with Pet Nirvana?

For any enquiries, do not hesitate to reach out to them at 14435287523, or visit their official website at http://www.mypetnirvana.com/.

Where is Pet Nirvana located?

The business premises for Pet Nirvana are located at 5007 Honeygo Center Dr Suite 102, Perry Hall, MD 21128.